Personal information about our website users is collected only when voluntarily submitted into our website, primarily for application on our services. It is necessary to collect such information to provide you with further and appropriate services, and to answer and/or forward any requests or enquiries about us and/or our services. We intend to protect and secure your personal information with this policy, in accordance with the United Arab Emirates law.
Information and documentation needed are the following:
- Name, age including birthdate
- Job title and company name
- Contact information including email address.
- Other documentation and information such as credit card information relevant to your application for our payment portal section.
We will do our best to take all precautionary measures to secure any held information about you and to keep this information accurate and updated. At any instance that the information we hold about you is incorrect, you may contact us to have the information corrected for the improvement of our data record as well.
Use of Information
We require personal information to carefully evaluate your demands and provide you with a better and appropriate service, and in certain for the following purposes: Internal record keeping.
- Internal record keeping.
- Evaluate the qualification of your application and demands.
- Submission of your payment application to appropriate Banks for the validation.
- Improvement of our services.
- Occasionally send promotional email about our latest services or other information which we think you may find interesting and useful using the provided email address.
- With appropriate and lawful request or order, we will securely disclose the required information and/or documentation with the procuring Banks and/or Card Association, government authorities or law enforcement agencies including courts.
- Reporting in accordance with pertinent rules and regulations of the United Arab Emirates.
We use viable provisions to keep and maintain confidentiality of personal information, unless required by law. We will not dispense any information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services. We will not and never share, sell, distribute or lease your personal information and debit or credit card details to third parties without your validated consent and/or are required by law to do so.
In the case of abuse or breach of security, we are not responsible for any breach of security or for any actions of any third parties which receive the information illegally. If you have any doubts, do not use any of our services in our website that require personal information, and/or just exit our website.
Personal information may be disclosed in special and/or unprecedented situations where we have reason to believe that doing so is necessary to discern, correspond or bring legal action against anyone who intentionally or unintentionally causes damage with our rights and/or property, clients, or anyone else who could be harmed or suffered by such schemes. Also, we may disclose personal information with conditions of integrity and lawful intentions that the law requisites disclosure.
Our company is committed to ensuring that your information and our website is secure. We endeavor to further improve our website and IT system to secure and protect the personal information you shared on our website. However, teal-design.ae cannot guarantee the security of any information that is disclosed online.
Furthermore, our employees, the contractors, and others who provide services and assistance related to our information systems are obliged to respect the confidentiality of any personal information held by us. Yet, we will not be held responsible for events arising from unauthorized access to your personal information beyond our control.
The usage of cookies provides you with a better experience and it allows us to increase your security by monitoring and recording your session ID during your access to our website. Our web servers also gather your IP address, browser, network location, and the type of connection you are using to assist with the detection of problems or support issues with our services.
Again, information is gathered in aggregate only and cannot be traced to an individual user. Aggregate is a non-personal information collated and provided to us to assist in probing the usage of the site.
Links to other sites
We may provide links to websites outside of our websites, as well as to third-party websites. However, once you have visited and used these links to leave our site, we do not have any control over that other website and/or your shared information with it.
Problems or questions